ヘルプセンター Offer and Promo 90 Days Free Promotion Frequently Asked Questions

Frequently Asked Questions

What is the 90 DAYS FREE promotion?

The “90 DAYS FREE” promo offers 3 prepaid codes (30 days each) for new users who subscribe to the Annual Plan using a valid promo code during the promotional period.

When is the promotion valid?

The promotion runs from November 10, 2025 (12:00 UTC) to December 15, 2025 (23:59 UTC).

Who is eligible for the free 90 days?

  • New subscribers to the Annual Plan

  • Purchases made through the official ExitLag website

  • Must use a valid promotional code

This offer does not apply to renewals, plan upgrades, or purchases made outside the campaign period.

What do I receive with this promotion?

  • 3 prepaid codes of 30 days each

  • A total of 90 extra days of ExitLag access

  • Codes can be used or gifted to others

When and where can I redeem the codes?

Codes will be available 8 days after purchase in your ExitLag account:

  1. Go to Prepaid Codes > Benefit Prepaid Code

  2. Then access them under Prepaid Codes > My Codes

Can I use the codes if I already have an active plan?

No. You must not have an active plan to redeem the codes. If you already have a subscription, you must wait for it to expire.

What happens if I request a refund?

All codes granted as part of this promotion will be automatically canceled in case of a refund or fraud.

Is the 50% discount valid for any plan?

No. The 50% discount applies only to new Annual Plan subscriptions.
Users upgrading from another plan will receive the codes, but not the 50% discount.

Does using a coupon always grant the 90 days?

Only if used on the Annual Plan.
Using a coupon on other plans will not grant the 3 prepaid codes.

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